The Dirty Secrets Behind Carpet Cleaning Franchises

When you want the best carpet cleaning in Perth how do you know who you should turn to for the highest quality cleaning and service?

Finding who is legit and who isn’t can be a bit of a mine field. So, where do you begin?

  1. A quick Google search “best carpeting cleaning in Perth”.

The very first result is Pride Carpet Cleaning Perth with an average rating of 4.9 out of 5 (164 reviews)

  1. The reviews that you’re seeing, are they real, verified, or simply made up? Review website uses a rigorous 50-point Inspection, which includes checking reviews, ratings, reputation, history, complaints, satisfaction, trust and cost, plus general excellence.

Pride Carpet Cleaning hits the mark there too, as 1 of the 3 best carpeting cleaning services in Perth.

On highly respected Review website

Pride Carpet Cleaning Perth takes No:1 spot yet again.


But What About Franchises?

I mean, they’re highly visible, they offer the full spectrum of services such as carpet cleaning, upholstery cleaning, couch cleaning, mattress cleaning and stain removal. You see their vans everywhere you go; they advertise a lot and their review ratings seem pretty good – mostly. Surely, I can trust them. Right?

Well, maybe! I’m sure there are some trustworthy ones out there. But which ones?

And that’s the big question! Which ones are good and which ones are bad? It’s extremely difficult to know The Truth.


A Legitimate Business Reputation

Not so long ago, the main methods of advertising for all local businesses were through radio, tv, community newspapers, and of course, through word of mouth.

As an example, if you were looking for “carpet cleaning Perth”, “upholstery cleaning Perth”, or “mattress cleaning Perth”, you’d look in the local papers, hear some catchy jingle on the radio, or ask a friend if they could recommend a good carpet and upholstery cleaner.

Building a solid reputation within the community was built solely on providing high quality results and great service. There was no such thing as Online reviews or ratings.


Now, it’s All About the Online Profile

While the previously mentioned methods still exist and continue to be used, albeit not as regularly, we as consumers prefer to simply pick up our mobile phones and Google any product or service that we require.

As a result, nowadays most businesses, particularly franchises, place much more emphasis on achieving a strong Online business profile. Legit or otherwise.

This has the potential to put you, the consumer at great risk because you need to understand that everything on the Internet cannot be taken at face-value. You need to be prepared to look a little deeper to ensure you are dealing with a reputable business.


Fake Ratings and Reviews

Now, let’s refer back to the beginning of this blog post where I asked,

“When you want the best carpet cleaning in Perth how do you know who you should turn to for the highest quality cleaning and service?”

The Answer: First, trust your gut. Then, if the reviews on a franchise or business website seems too good to be true, dig a little deeper. Look up trusted Review websites to help with your decision making; don’t rely solely on the franchise’s or business’s website for positive reviews.

The Truth Is Out There! You just need to find it.


Be Aware of Dirty Little Tricks

Believe it or not, with some franchises they use their size and power to bend the truth, creating ratings and reviews which have been fabricated with the express intention of misleading potential customers from a basis of absolute untruths.

Through platforms such as Google My Business and Facebook they can control their reputation by manipulating data and producing fake reviews.

They can create fake 5-star ratings, which in reality are more like 2.7-stars or 3.1-stars. Now that’s a huge difference, which translates to 40 – 50% of their customers being totally dissatisfied.

One carpet cleaning franchise (who shall remain anonymous due to us not wanting to be sued) does this for sure, and others likely follow the same process:

  1. Creates a new Online profile for the franchise itself, stating how great they are and how they will achieve fantastic results for all their customers
  2. Creates a large number of positive fake ratings and reviews from many (supposedly) happy and satisfied customers
  3. Advertise the franchise heavily through social media platforms towards its target audience
  4. Obtain many new clients and dishes these out to each franchisee based on their service area
  5. The franchisee has been duped by the franchisor into believing the franchise was something that it’s not, i.e. income lower, expenses higher, hidden fees
  6. The franchisee has been inadequately and poorly trained, is under pressure to complete jobs quickly to make a decent living, needs to pass a good portion of their income to the head franchisor.
  7. Consequently, performs a poor/average job outcome for the customer as they are heavily focused on the next job and next buck, instead of the job at hand
  8. Receives bad reviews as unhappy customers get online and state how dissatisfied they were with the franchisees bad attitude, lack of knowledge and skill, which has resulted in a sub-standard, poor quality job
  9. The franchisor closes down that profile, ditches the franchisee for not upholding the “good reputation” of the business, thereby hiding the bad reputation, poor quality results and dodgy operators’ overall performance
  10. The franchisor creates a shiny new Online profile for the franchise itself stating how great they are and how they will achieve fantastic results for all their customers
  11. Rinses and repeats – you get the picture


Protect Yourself and Do Proper Research

So, let’s summarise…

Firstly, don’t believe everything you see. Just because it’s on Google My Business, Facebook or a franchise website, doesn’t mean that it’s necessarily true.

Remember, that it’s extremely easy for large franchises who have deep pockets to make a fool out of you.

Secondly, look a little deeper, actually a lot deeper, before you commit to hiring carpet cleaning, couch cleaning, mattress cleaning or upholstery cleaning in Perth.

Thirdly, choose reputable Review websites, such as or not the reviews on an actual franchise’s own website.


You could simply hire Pride Carpet Cleaning Perth Perth’s Most Precise, Quality Focused Carpet Cleaners and guarantee fantastic results every time.

We utilise only the best carpet cleaning and stain removal equipment and solutions.

Pride Carpet Cleaning are professionals and we’ve been here since 2010.

Our Perth carpet cleaners guarantee a better result than any other company.

We offer same day service for your convenience.

Stain free guarantee – voted 4.9/5 stars from over 80 Google reviews.

We clean upholstery, mattresses, couches, tiles and grout and more too.


The Choice Is Yours! Get in Touch Today.

The Toughest Stains We Have Overcome

The Toughest and Most Interesting Stains we have had to remove

Over the last 10 years you could probably say that here at Pride Carpet Cleaning, we’ve seen it all, and that’s no exaggeration!

As Professional Carpet Cleaners and Stain Removal Experts we are called out to remedy all manner of issues. From carpet cleaning, couch cleaning, mattress cleaning and stain removal for all types of furniture, some being minor and easy to fix, all the way to nasty, major and sometimes horrific situations.

Toddler runs amuck with texter

Oh, to be the parent of a care-free and enthusiastic toddler who is still learning right and wrong.

For this job, we were called to a home by a stressed out and panicked young mother.

The mother of the child had just completed her final inspection and was in the process of signing off the Exit Report, as is required for vacating as a tenant. While she and the property manager were going through the report and had agreed that everything was at a good standard of cleanliness and that her bond would be refunded in full, her toddler had a little surprise in order.

While their backs were turned the little fellow decided that he would add a little value to the home with some of his own special artwork. He proceeded to grab a red coloured texter and draw on every wall, up and down the staircase and through the entire house.

Upon visiting the home, speaking with the young mother who was completely beside herself, and assuring her we would remove the texter, we simply and efficiently removed all traces with a little sugar soap and some elbow grease.

The Volcano of Poo

In this example, which comes under the category of “just plain nasty”, we were contacted by a property manager who required carpets to be cleaned upon a tenant vacating a property. Upon entering the property, firstly the odour wasn’t great to say the least, however entering one of the rooms we happened on a surprise left behind by the tenant. The tenant who had been physically disabled, possessed a modified wheelchair which allowed them to go to the toilet more easily without getting out of the chair, however the wheelchair hadn’t been over the toilet at the time the tenant needed to relieve themselves. What resulted was a “Volcano of Poo” including a lava flow of blood for good measure. Obviously, the tenant’s physical health and wellbeing is no laughing matter, but a degree of satisfaction was enjoyed by referring the job “no pun intended” to a junior colleague. The ah, well let’s call it a stain, was removed with no trace left behind.

Mushrooms – not the magical kind

As a result of a slow leaking shower cubicle which backed on to a bedroom wall, water had worked its way through both the carpet and underlay and had remained wet and undetected for quite some time. The dampness had allowed fungi to grow and multiply to the point of three rather unusual looking mushrooms appearing; not the sort of thing you’d expect to find. In this case, the carpet couldn’t be saved due to the severe mould damage and potential adverse health issues to anyone sleeping in that bedroom.

This experience just goes to show how an undetected water leak can cause a whole lot of damage.

Blood stains at a murder scene

Sometimes there are cleaning jobs that no one really wants to be part of, but it is also necessary that someone needs to put their hand up.

We had been requested to clean up after police had finished with a domestic violence case, which had ended in someone sadly being murdered. The scene was horrific and sent chills through the spine at the thought of what had happened. A wholly unpleasant and disturbing experience, one which we hope we will never have to experience again.

As you can see, being Professional Carpet Cleaners and Stain Removal Experts, with a great reputation in the industry we get to see the full spectrum of problems.

When you require the services of a business you can trust to do a great job of cleaning your carpets and removing stains from all types of furniture you know you can be confident with us, because we’ve seen it all.

We have the experience and knowhow to give you the best advice and to get the job done right, the first time.

Contact us today at Pride Carpet Cleaning Perth. You’ll be glad you made the right choice!

Carpet Cleaning Perth to Get Your Bond Back!

Attention All Renters! – Why the Carpets are the number one factor to getting your bond back.

If you’ve ever experienced the hassles of getting your bond back because of stained carpets you’re not alone. It’s an extremely regular problem that we at Pride Carpet Cleaning Perth hear all too common from tenants when it comes time to vacate a property.

To call it the Number One Factor is an understatement. There is simply no other factor which ranks higher in importance to getting your full bond returned to you.

Sure, there are other important items which need to be considered, but if, the carpets are left in a lesser condition than when you began your tenancy, you will likely have a battle on your hands.

It’s the first thing a Property Manager notices

As the old saying goes, “The First Impression Counts”. As soon as your property manager enters the property their eyes scan immediately to the general condition of the carpets. You can either set a positive tone or a negative tone to your final inspection. Newly cleaned and fresh smelling carpets “set the scene” and puts your manager in a positive frame of mind. From there, you’ll likely find that your inspection runs a lot more smoothly.

Distracts from any other little bits of wear and tear

Professionally cleaned and stain free carpets can help distract your property manager from other minor issues and allow them to let some little items slide through the inspection with less attention given.

Alternatively, if carpets are damaged or poorly cleaned, the focus will turn negative very quickly and every item on your “Exit Report” will be looked at much more closely. “Now, where’s that Fine-Toothed Comb”.

One of the most expensive things they will try sting you for

Right off the bat, you can see that this is going to cost you “Big Time”.

Firstly, your property manager is going to insist that you get your carpet cleaner back to do the job again. Considering that they didn’t do a very good job in the first instance, their second attempt won’t likely make much difference. If that’s the case, your property manager will insist on having their own carpet cleaner to come in and re-clean the carpets. Your bond is now looking at risk!

Additionally, your Bond Cleaner is probably going to be called back, as now your property manager has picked at every little thing. If you did the bond clean yourself, expect to spend many more hours cleaning a house that you have moved on from. There’s nothing worse, when all you want to do is move into your new place.

Wine stains pretty much guarantee that you won’t get your bond back

Wine stains, especially red wine, virtually guarantees your bond is up for grabs. In fact, add to that any serious stains such as urine, blood, vomit and such, and your bond is pretty much done with, so say goodbye to a full refund.

Each of the stains and odours mentioned above are notoriously difficult to eradicate. Using the incorrect methods to remove these stains is the number one cause of setting the stain into your carpets, so once a stain is set it’s there for the life of the carpet.

There are many myths surrounding the best ways to approach stain removal; just do a quick Google search and you’ll find many different solutions for the same problem.

Unless you use a professional carpet cleaner like Pride Carpet Cleaning Perth, chances are the wrong method will be used and from that point there is no turning back.

The Do’s and Don’ts of Carpet Cleaning to get your full bond back

Do always consult a professional carpet cleaner for all your stain removal and carpet cleaning worries.

Do take our advice. We are highly professional and experienced at all carpet cleaning and stain removal.

Do stay far away from cowboy carpet cleaners. They may seem like a good deal at the time, but if it seems too good to be true it probably is.

Don’t take the chance in trusting Google. Just because you find a solution to remove stains on the Internet, it’s doesn’t mean it’s true or the best approach.

Don’t try to clean hard to remove stains with the incorrect method. You will accentuate the problem

Don’t take the risk and gamble your bond refund away.

Do Contact Pride Carpet Cleaning Perth today – We’ll help to get your bond back.

Is your home making you sick?

Is your home making you sick? 

Your home is supposed to be a safe haven, a place in which you relax with family and friends and unwind after a busy day. But did you know that the average Perth house is home not only to its human and animal inhabitants but also to a wide variety of hidden germs, dust mites, bacteria and other microbial menaces? Given that our own bodies play host to a range of microscopic life, it stands to reason that many organisms will also live and breed in our homes. Whilst many of these are relatively harmless, left to multiply, they can cause a variety of health problems, particularly for people with allergies and other medical conditions. Illnesses related to dust and germs in the home can range from mild allergic reactions through to headaches, sore throats, sinus infections, food poisoning and even pneumonia.

With over 10 years’ experience cleaning carpets, tiles, couches, leather furniture, mattresses and car seats across Perth, Pride Carpet Cleaning would like to share with you just a little of what we’ve leaned about the hidden nasties that could be lurking in your home and threatening the health of your family

Carpets and Rugs

Carpets and rugs present an ideal breeding ground for dust mites, bacteria and fungus. Even if your carpets look clean, this doesn’t mean there’s not a plethora of pesky critters hiding amongst the fibres, just waiting to feast on you and potentially make you sick. Because these germs and mites live deep within your carpets and rugs, vacuuming will do little to reduce their numbers. And did you know that whilst dust mites predominantly feed on human skin cells, it’s their poo and dead bodies that cause the most problems for allergy sufferers? Gross! So even if you regularly use a dust mite spray, this may help kill some of the little critters but won’t remove the allergens.

Even small quantities of dust mites can pose a real health hazard to people with severe allergies and asthma and can also leave everyone else feeling less than their best. Some studies have also suggested that exposure to excessive quantities of dust mites over time can even cause asthma. Individual dust mites can produce up to 20 droppings each day which can result in tens of thousands of poo particles across every cubic foot of your home’s air and carpets. Left untreated, these tiny number twos can also create a hospitable environment for other more sinister bacteria, such as Escherichia coli (E. coli), Staphylococcus aureus and Salmonella, to thrive.

What to Do

Frequently vacuuming your carpets is great for keeping them looking clean but will do little to reduce the presence of dust mites and bacteria. Some studies have even suggested that more than 10% of all vacuum cleaner heads contain E. Coli so every time you vacuum, you could be unwitting spreading this potentially dangerous bacteria even further around your home. Fortunately, regularly steam cleaning your carpets and rugs, at least once per year, goes a long way to reducing dust mite populations, removing allergens and preventing build-up of harmful bacteria. Relying on extremely hot water vapour, carpet steam cleaning disrupts dust mite nests and sucks the tiny creatures, as well as their waste, safely out of your home. It also sanitises your carpets; killing off other forms of bacteria. If you’re an allergy sufferer, it’s important to ensure you rely on an experienced carpet cleaner who does not use toxic chemicals as this could wind up leaving you even more irritated and unwell than the mites themselves.

Unlike many other Perth carpet cleaners, Pride Carpet Cleaning relies on more than 10 years’ experience, high quality steam cleaning equipment and fully qualified operators to deliver outstanding results without the use of harsh chemicals. With a diverse range of experience steam cleaning all types of carpets and rugs across Perth, including valuable Persian carpets, you can also rest assured that by avoiding the use of harmful chemicals, your carpets, family and pets will be fully protected and safe from exposure to any residual toxins once the job is done.


The discolouration that builds up on bathroom and kitchen tiles over time is not only unsightly but is also an indication that you are in the process of cultivating a healthy crop of mould and bacteria in your home. Bathrooms, in particular, are moist and warm environments which provide the perfect conditions for all sorts of undesirables to thrive. Tile grout is also porous and can act like a sponge, gradually absorbing water and stains and enabling a build up of mildew and potentially harmful bacteria. Combined with a few hefty servings of dead skin cells each day, your bathroom floor can rapidly become a veritable playground of pathogens! Bacteria and viruses that are routinely found living on tiles and grout include Staphylococcus Aureus, Streptococcus, Serratia Marcescens, E. coli and even Hepatitis. Left for long periods of time, stains, mould and bacteria will work their way deep into the surface of your grout and become much harder to remove using conventional cleaning techniques.

What to Do

Regular tile cleaning will help stem the growth of mould, mildew and bacteria but, for most of us, performing a really thorough clean requires more time, effort and skills than we are able to dedicate to the task. Having your tiles periodically cleaned by a professional, one who is experienced working on tile and grout surfaces, will help ensure your bathroom and kitchen spaces are thoroughly clean and free of unsightly mould as well as potentially harmful bacteria. Pride Carpet Cleaning offers a comprehensive range of surface cleaning services across Perth with tile and grout cleaning being one of our specialties. We rely on an intensive tile and grout cleaning process that involves sweeping, mopping, treating the area with a professional tile and grout cleaning solution, scrubbing, high-pressure water cleaning and finally, polishing. Our meticulous approach and more than 10 years’ experience enable us to offer what we believe is the absolute best tile and grout cleaning service in Perth. And because we don’t use any harsh or toxic chemicals during the tile cleaning process, our clients can rely on the fact that their family, as well as any specialty surfaces, like marble or coloured grout, will be safe from harm.

Upholstered Couches and Leather

Most of us regularly clean toilets, bathrooms and kitchens because we know that, being wet areas, they are susceptible to bacteria growth if not well maintained. But there are many other areas of the home that are far less commonly recognised incubators of mould, dust mites and bacteria. Pretty much any area, or items of furniture, that are heavily used, if not regularly cleaned and sanitised are likely to be hiding entire colonies of microbial monsters that have the potential to exacerbate allergies and cause illness. If you’re part of an average family with kids and pets, chances are you’ll all enjoy your fair share of couch time. Whilst you’re all sitting back and relaxing, you are unwittingly depositing a mix of skin cells, skin oils, moisture and germs onto your couch. Throw in a few food spills, some dust build-up and a warm environment and your couch can become a breeding ground for dust mites, mould and bacteria.

What to Do

Choosing a couch that has adequate air flow underneath it will help prevent dampness and the potential for mould growth. Regular vacuuming will also reduce the build-up of dust and skin cells but will not remove dust mites and bacteria. Leather couches are a better choice for allergy sufferers, but these can still play host to a variety of stains, bacteria and mildew, particularly in humid environments. Having your couches and leather furniture regularly cleaned by a professional will not only keep them looking their best but will also help keep your family better protected from allergens, viruses and germs. At Pride Carpet Cleaning, we believe we offer the absolute best upholstery and leather cleaning services in Perth.

With over 10 years’ experience cleaning a vast range of uphostery, including macrosuede, suede, cotton, wool, blends, linen, microfibre, acrylic and leather, we guarantee outstanding results. Our expert knowledge of stain removal, sanitisation and upholstery materials ensure we’re able to deliver incredible results without the use of toxic chemicals that can potentially damage your furniture or irritate allergy sufferers. Our meticulous approach includes thoroughly steam cleaning all areas of couches including underneath the cushions. Our state-of-the-art steam cleaning equipment effectively cleans as well kills and removes dust mites and bacteria; leaving your couch looking and smelling like new again. For leather, we rely on our special blend of leather cleaner and hand clean every inch of your leather lounge to nourish, protect, rejuvenate and restore it to its former glory. Working with clients right across Perth, our professional upholstery and leather cleaning services will ensure you can really enjoy your couch time in a clean and germ-free environment.

Car Seats and Interiors

Just like your home, your car is a space in which the whole family spends considerable time, so it is highly susceptible to the build-up of dirt, bacteria and viruses. Families with young children and pets will understand that it is often difficult to keep the interior of the car clean and when you add spilled food and drinks (as well as the occasional little accident!) into the mix, your car’s seats and interior have the potential to become a pretty unsanitary environment. Some studies have reported that the seats of a car, and in particular child car seats, contain more bacteria than the average toilet seat! Findings included the presence of faecal and gut bacteria as well as E. coli, Staphylococcus and C. difficile. Whilst in small volumes, most of these bacteria are not harmful, a small percentage, particularly in larger quantities, can cause anything from a mild cold through to dangerous infections.

What to Do

Keeping the interior of your car tidy, vacuumed and regularly cleaned will help prevent the build-up of dust, skins cells and any decaying food spills. But, because your car contains many hidden crevices, such as the seat stitching and around the seat belt clips, these present the perfect hidey holes in which all sorts of germs can lurk and evade apprehension.

With over 10 years’ experience servicing vehicle owners across Perth, Pride Carpet Cleaning can transform the interior of your car, caravan or even boat. Relying on specialist knowledge of all types of upholstery, the latest steam cleaning equipment and safe, eco-friendly cleaning solutions, our car seat cleaning services will leave your car’s interior looking and smelling like new again. Treating every client’s vehicle like it was our own, at Pride Carpet Cleaning we maintain meticulously high standards; thoroughly cleaning and sanitising all the nooks and crannies overlooked by other Perth car interior cleaners.


You’ll spend around one third of your life on it but, chances are, if you knew what was lurking in your mattress you may consider spending less time there! The average person sheds millions of skin cells each day as well as producing litres of sweat each year. The combination of skin, sweat, dust and a warm environment can transform your mattress from cosy and comforting to a quagmire of mildew, dust mites and bacteria. So, if you’re generally not waking up in the mornings feeling refreshed, it could be because you’ve spent the night inhaling a heady cocktail of fungal spores, dust mite faeces and germs. There have been many studies into what lurks in the average mattress and the results are disturbing. Older mattresses, in particular, have been found to contain millions of dust mites, and mattresses can actually double in weight after ten years due to their presence! If you have a newer mattress, you could also be inhaling all manner of chemicals that have been used during the manufacturing process including flame retardants, boric acid, polyurethane and formaldehyde. In addition to all the critters, spores and particles that could be playing havoc with your allergies, your mattress could also be the perfect breeding ground for a host of other nasties. Various studies have detected the presence of a range of potentially harmful bacteria, particularly in older mattresses, including Staphylococcus, Enterococcus and Norovirus.

What to Do

If you’re an allergy sufferer, opting for an organic mattress that has been manufactured free of toxic chemicals, or adding an allergy protection mattress cover, is a good place to start. Regular vacuuming will also help reduce the accumulation of dust in the room which, if not removed, will regularly become airborne and later settle on your bed. The other way to keep your mattress clean, fungus-free and clear of large volumes of dust mites, is to have it regularly cleaned by a professional. Pride Carpet Cleaning offers high quality mattress cleaning services throughout Perth. Our professional steam cleaning and deodorising services will totally invigorate your mattress, leaving it clean, fresh and healthy. Our meticulous approach kills off bacteria, viruses, fungus and dust mites without the use of harsh chemicals that could potentially irritate you even further. Relying on state-of-the-art steam cleaning equipment, as well as more than 10 years’ experience cleaning mattresses across Perth, we guarantee outstanding results every time. And by having your mattresses regularly cleaned by a professional, you’ll not only create safer and healthier sleeping environments for you and your family, but also prolong the life of your mattresses.

Comprehensive Cleaning Services Across Perth

As our name suggests, at Pride Carpet Cleaning, we take the greatest pride in what we do. Delivering a comprehensive range of carpet, upholstery, tile, mattress, leather and car interior cleaning services across Perth, we rely on meticulous standards and state-of-the-art equipment to deliver outstanding results every time. Working with both residential and commercial clients throughout the Perth metro area, all our cleaning services are carried out to the highest standards and without the use of harsh chemicals. With over a decade cleaning all manner of materials and surfaces, our clients rely on us to deliver exceptional results without harm to their belongings, family members or pets.

Contact us today to discuss our high quality, competitively priced cleaning services.

Things that can go wrong when you don’t use a professional

Things that can go wrong when you DON’T use a professional. 

When it’s time to clean your carpets, or if you need specialised stain removal, you have two choices:

  1. Use a Professional Carpet Cleaner and Stain Removal Expert with a proven track record who will respect you, your carpets and other possessions


  1. “Run the gauntlet” of rank amateurs who will damage your carpets and upholstery, have no consideration for your possessions and rip you off.

Which choice will you make?

Scott Nunan is the director of Pride Carpet Cleaning in Perth; a dedicated, highly skilled and trusted professional in the carpet cleaning industry. He’s witnessed many horror stories first-hand about what can go horribly wrong when you make the wrong choice. Scott shares some of his experiences in this article.

Flooded Carpets

The use of inferior, outdated and poorly maintained equipment with the inability to extract sufficient moisture from carpets will produce bad results. Best case, carpets will take longer to dry, worse case, carpets will attract mould, be ruined beyond repair resulting in total replacement of carpets as the only solution.

Damage to Property

A lack of care for your possessions by an amateur, disrespectful and unprofessional carpet cleaner is a comment that Scott hears all too often. Many of his customers have informed him that they have previously hired carpet cleaners because their fee appeared to be cheap, or a really good deal. Unfortunately, sometimes you get what you pay for and not what you bargained for; a poor clean and damaged household items, such as vases, ornaments, mirrors, painting and even televisions.

Theft, Abuse or Assault

Inappropriate, threatening, or even dangerous behaviour is more common than you may think. Because the carpet cleaning industry is unregulated and has no requirement for participants to be “Police Checked”, it has the potential to leave customers vulnerable to theft of property, verbal abusive behaviour and in some cases even physical assault.

Poor Quality Work

Due to the absence of knowledge and experience of some carpet cleaners, many customers see no noticeable difference in the appearance of their carpets and rugs once they have been cleaned. The stains still remain after cleaning and often due to incorrect processes or methods used, stains are set into their carpets, never to be removed.

$12,000 Handmade Persian Rug Ruined

One of Scott’s customers tells him this disastrous story. They had purchased a beautifully handmade woollen Persian Rug; a one of a kind, highly valued and treasured possession. They had hired a carpet cleaner who they believed to be qualified and who would deliver a great result, however, unfortunately for the customer that they made the incorrect choice. The operator did not have the knowledge, experience or skills to perform the required job. The operator used non-wool safe products to clean the rug resulting in “Dye-bleed” and totally ruining the rug. Imagine how devastated the customer would have been.

Oil Stains left on driveaway

Here’s one thing you wouldn’t usually consider when you choose a carpet cleaner; a special gift left behind to remember them by. Old or poorly maintained vans which leak oil on your driveway. Not only is this unprofessional but the carpet cleaner has created a new problem for the customer. Time to visit Supercheap for some oil degreaser. What a great little, unexpected bonus!

Bad Attitudes

A “she’ll be right or not my problem” attitude. Some carpet cleaners have a bad attitude or take the no responsibility approach to carpet cleaning. For them it’s more about making money and ripping customers off, with no care for providing great results. They’ll blame the customer or a previous carpet cleaner for their lack of skill and poor results.

Bad chemical smells from cheap cleaning products

When you deal with a professional carpet cleaner, they should consider the customers residing in the home. If cheap and/or inappropriate cleaning products are used there will likely be a bad residual chemical smell remaining. While the smell may be offensive or even unbearable, the potential also arises that the chemicals used can be harmful or dangerous to you, your family and pets. It’s best practice to use only natural, eco-friendly products which are safe for everyone.

No warranty and no insurance

If a so-called professional carpet cleaner does not offer a warranty or guarantee of any kind on the quality of their work, or if they are not able to provide evidence that they hold the appropriate insurances, steer clear and avoid using them at all costs. It is the customers right to request this information prior to any work being done. There is nothing worse than receiving a poor result or damage and having no comeback on the person who performed the job. In this case, get ready for a long and drawn out court battle, if you have the time and energy.

Don’t Take the Risk
Be Smart
Have Peace of Mind
Be Covered
Use a Professional

Pride Carpet Cleaning are the Quality Standard for carpet cleaning and stain removal in Perth.

They are highly trained and certified, police clearance checked, hold the appropriate insurances and are trustworthy and reliable.

Most importantly they are Professional, utilise the latest technology and always strive to exceed the expectations of their valued customers.

Make the Right Choice Today.

Contact Pride Carpet Cleaning Perth for all your carpet cleaning and stain removal needs.

5 shocking things you didn’t know about the Perth carpet cleaning industry

5 shocking things you didn’t know about the Perth carpet cleaning industry

When it’s time to get your carpets cleaned it’s almost impossible to know who a professional carpet cleaner with extensive experience and expertise is, and who is a total novice with little or zero knowledge.

Knowing who to trust, or not to trust can be a real and genuine concern. If you put your trust in the wrong carpet cleaner, it could end in disaster. It’s difficult to know if they have the right equipment, any real knowledge, experience or expertise, whether they will do a professional job, or otherwise until the job has been done. Worst case, they could destroy your carpets entirely if they don’t know what they’re doing.

  1. The carpet cleaning industry is unregulated

Did you know that the Perth carpet cleaning industry is totally unregulated? There is no industry body to govern professional standards or to ensure practical training of carpet cleaners. There are no requirements to complete training, or to gain industry certifications or qualifications prior to setting up a business.

This is a huge concern to you as a customer, because you are running the gauntlet of carpet cleaners; who’s good and who’s not. How are you to know? The answer is, you don’t, until it’s too late!

When there is no regulation, it leaves the industry wide-open for dodgy behaviour, untruths, sub-standard practices, potential damage and unhappy customers with little or no recall when bad results occur. Mind you, you could spend thousands or dollars taking them to court to seek compensation for damages, but who wants to go through all that hassle?

  1. Anyone can start a carpet cleaning business

Anyone with zero experience and a few dollars in their pocket can start a carpet cleaning business to make a quick buck, at your expense. You could be dealing with a complete novice and not know it. The sad truth is that the carpet cleaning industry has many dodgy carpet cleaners who operate with no idea or understanding how to clean carpets or how to remove even the simplest of stains. Using an incorrect approach, method or equipment has the potential to leave your carpets in a worse state than they were prior to being cleaned.

  1. A Police Clearance is not a requirement

When you allow a stranger to enter your home you want to know that you and your family are safe. Unfortunately, the carpet cleaning industry has no requirements for Police Checks, which means anyone with a criminal history, or an unsavoury nature can enter your home.

Considering that when you get your carpets cleaned, you’re unlikely to be able to watch over the persons every movement while they perform the job, they could be searching through your personal items, jewellery or home safe while you’re not watching. They could also potentially be a threat to you and your family.

  1. Cheap equipment and harmful chemicals equal bad results

Many so-called professional carpet cleaners use below-par, cheap equipment which isn’t able to produce professional results. Old and inferior equipment with inadequate suction or pressure can result in dirt and grime not being extracted, or only being drawn to the surface making your carpets look dirtier than before they were cleaned. In even worse cases, leaving excess water in your carpets causes mould, and once mould enters carpets it remains for ever.

Additionally, many carpet cleaning companies spray harmful chemicals which may cause carpets to be bleached, or even set the stain permanently with the only option to replace the carpets to fix the problem. And, just as importantly these harmful chemicals may be dangerous to you, your family and pets.

If you’re a tenant and you’re having carpets cleaned before vacating at the end of your lease, say goodbye to your bond refund.

  1. A small window of opportunity to fix errors

If a carpet cleaner is offering a deal that seems cheap, or too good to be true, it probably is. If they’ve used the wrong products to remove stains, or they’ve simply done a bad job you’ll likely need to bring in another carpet cleaner to fix the errors and end up spending more money in the long run.

Hopefully it’s not too late though, as your time is extremely limited. Generally, you only have a 48-hour window to remedy any problems and after that you’re stuck with the problem permanently.

All is not lost; great carpet cleaners and stain removal experts do exist.

So, we’ve painted a pretty gloomy picture of the carpet cleaning industry and outlined what can go wrong.

Now, let’s look at the alternative.

How Pride Carpet Cleaning is different from the rest

Pride Carpet Cleaning are uniquely different as they are a highly skilled, experienced and knowledgeable professional carpet cleaning and stain removal service who stands out, head and shoulders above the rest. They take their craft very seriously. Owner, Scott Nunan’s motto: “Our aim is to deliver a great cleaning service to you for a good price and to leave a smile on your face every time you look at your newly cleaned carpet, rug, lounge, tiles or anything we clean for you”


Professionally trained and certified


Scott and his team uphold the highest levels of professionalism, are fully trained and certified by the most trusted of educational institutions within the carpet cleaning industry.



Police Clearance checked

Pride Carpet Cleaning and Stain Removal are Police Clearance checked so you know that the safety of you, your family and personal possessions are assured.

Use the latest technology

Pride Carpet Cleaning have invested heavily into their business and use the latest technology in commercial grade high-quality steam-cleaning equipment and specialised detection and identification of stains not visible to the naked eye. The technology that Pride Carpet Cleaning have at their disposal most other carpet cleaning service providers simply don’t have.

All natural eco-friendly and safe products

They only use all natural eco-friendly, family and pet-safe products, which leave no hazardous residue and work effectively no matter how tough the stain.

Pride Carpet Cleaning are switched on, passionate and totally dedicated to producing the highest quality outcomes and outstanding after-care service. They employ the best practices to achieve mind-blowing results every time and have a wealth of happy and satisfied customers.

Call Pride Carpet Cleaning today.

Our ground breaking and unique eco friendly approach to Perth carpet cleaning

Carpet Cleaning and Stain Removal – Beats All Others

Have you ever hired a professional carpet cleaner or stain removal expert and been greatly disappointed with the results? You’re nodding your head right now!

In many cases, these terms “professional carpet cleaner” or “stain removal expert” are used very loosely, as all too often the service just doesn’t live up to their claims or your expectations.

Then there is Pride Carpeting Cleaning Perth. A carpet cleaning and stain removal professional, which is uniquely different and revolutionary in their approach.

Pride Carpet Cleaning achieves mind-blowing results that others simply can’t match. This is partly due to the superior hot water, low PSI, steam extraction technology that they use plus the experience, knowhow and confidence from more than 10 years of cleaning, removing the toughest stains and revitalising some of the dirtiest, most heavily soiled carpets and upholstery in Perth.

So, what sets Pride Carpet Cleaning apart from the crowd? For one thing, there might be a clue in their name. They take great pride in consistently achieving high-quality carpeting cleaning and stain removal for all their clients.

Owner, Scott Nunan says “Our aim is to deliver a great cleaning service to you for a good price and to leave a smile on your face every time you look at your newly cleaned carpet, rug, lounge, tiles or anything we clean for you”


A Unique and Ground-breaking approach

Pride Carpet Cleaning’s unique and ground-breaking approach ensures that they achieve high levels of customer satisfaction and outstanding results. You only need to read some of their customers reviews to understand this is the reason behind their success.

Pride Carpet Cleaning has invested in specialised, top-of-the-line equipment that’s the benchmark for professional carpet cleaning and that most other carpet cleaning companies simply don’t have. Their people are highly trained and understand the most effective processes in order to produce outstanding results that exceed your expectations.

Scott says, “Pride Carpet Cleaning Perth undertakes a methodical and proven process when we assess and perform any job for you.

Firstly, we meet with the customer to discuss the job required and the best approach to achieve their desired result. Next, we pre-inspect to identify stains and determine the most appropriate form of treatment and provide a quote accordingly for the job to be completed.

We use a specific technology to locate stains that aren’t even visible to the naked eye; these unseen stains are most likely the major source which leads to unpleasant odours in your home.

When treating stains and odours we use only natural, eco-friendly, kid-friendly and pet-friendly products to ensure you and your family’s health and safety”.

Our “top of the line equipment” such as our Kirby – Upright Rotary Vacuum, Hepa Filtration bags and filters are highly efficient in achieving a deep-clean and removing all the nasties from your carpets. Our customers are amazed just how much horrible grime and filth ends up in the bag.

We use highly effective hot-water, low PSI, steam extraction which removes more dirt, bacteria, stains, mites and any other nasties that can aggravate breathing issues such as bronchitis and asthma. Ineffective dry cleaning or cold-water cleaning, which is the standard that most carpet cleaners employ simply can’t be compared to the outstanding results we achieve through steam extraction.

You also need to bear in mind that our high-powered dual 1100-watt motors extract excess water so you can walk on your carpets or rugs straight away, so there is no more waiting for two hours or more to tippy toe around the house hoping not to leave new stains while your carpets and rugs dry”.


Specialised Stain Removal

Not only does Pride Carpet Cleaning get your carpets and rugs looking new and vibrantly fresh, they also specialise in stain and odour removal throughout your entire home including your mattresses, upholstery of all types, car interiors, tiles and grout and more. They can even effectively remove and deodorise the toughest of stains like dirt, blood, urine, red wine, poo, food, vomit and more.

Scott says,

“Our deep-steam clean process easily cleans and removes all the nasties that build up in your mattress, such as stains, sweat, dirt, dust, dead skin, dust mites and bacteria. All of these can affect your health and a great night’s sleep.

We achieve great results, removing dirt, stains, sweat and smells, returning your furniture back to its former glory with our state-of-the-art upholstery cleaning on leather, macro suede, suede, cotton, wool, blends, linen, microfibre, and acrylic.

We’ll refresh your car’s interior, getting rid of dust, dirt, spilled food, sticky messes from little hands and stinky pets smells, deodorising and revitalising and restoring that new car smell.

A high-pressure, deep tile and grout clean eradicates dirt, mould and mildew and restore your tiles and grout back to bright and sparkling clean”.


The Evidence is Clear. Pride Carpet Cleaning Perth achieves high-quality, mind-blowing carpet cleaning and stain removal!

Stop wasting your precious time and money with the pretenders.

Whatever you need freshened up, cleaned, stains removed, odours deodorised, the professionals at Pride Carpet Clearing Perth are your Go-To Guys for all your needs.

Call Us Now to make a booking

Leather cleaning in Perth

Pride will clean every square millimeter of your leather by hand, with our special blend of leather cleaners which includes lanolin which restores, nourishes, protects, rejuvenates and restores the leather back to its former glory leaving it plush and soft with a pleasant smell, restoring it to how it should be.

We don’t cut any corners either with our leather cleaning service, with each 3 seats our technicians will spend a minimum of 1 hour, and we include the backs, sides and in between the cushions, fully restoring the leather back to original condition.

CALL OR TXT 040652992 and quote this article to receive these special leather cleaning offers in Perth.

: 1x Three seater lounge suite expertly cleaned by Pride AND receive our deodorize, re-nourish and protected treatment for just $100*. Can be used in conjunction with other offers!

1x 5 seat leather lounge suite $150-$200 inc gst (depending on how badly stained the leather is)

1×7 seat leather lounge suite $200-$250 inc gst (depending on how badly stained the leather is)

Carpet steam cleaning in perth

Steam cleaning is a revolutionary cleaning technique which not only provides some of the best results in the industry, but is done in a way which is extremely effective and safe for your family, pets and friends. Pride makes use of natural steam to clean carpets without the need for toxic chemicals. Our carpet steam cleaning service in Perth can restore your carpets to their “former glory”, removing stains, rejuvenating them and doing so in a safe fashion.

Clean carpets are very important, not only for looks but also for your health. Many people don’t realise that dust, dirt and harmful bacteria and dust mites can build up in carpet, even with regular vacuuming. Without professional carpet steam cleaning, these things can build up and damage your health. Studies have shown that dirty carpets can agitate breathing problems such as asthma, hay-fever and even sinus problems! So don’t risk your families health, book now and have your carpets professionally steam cleaned and treated with our natural steam cleaning technology. No longer do you have to worry about dangerous chemicals or the safety of your carpets, as steam cleaning uses no harmful chemicals and is safe to use on all carpets and fabrics.

Contact the team at Pride for carpet steam cleaning in Perth.